Privacy Information Statment
Your Privacy Matters to Us
At Rock House Center, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Information Statement outlines how we collect, use, and protect your information when you interact with our services, including SMS communications.
Information We Collect
Personal Information: When you sign up for our services, we may collect personal information such as your name, phone number, email address, and other contact details.
Usage Information: We may collect information about how you use our services, including the frequency and duration of your interactions with us.
How We Use Your Information
Service Delivery: We use your information to provide and improve our services, including sending you SMS notifications, updates, and reminders.
Communication: We may use your contact information to communicate with you about your account, respond to your inquiries, client instructions, and provide client support.
Data Protection
Security Measures: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this statement or as required by law.
Your Rights
Access and Correction: You have the right to access and correct your personal information. If you need to update your information, please contact us.
Opt-Out: You can opt-out of receiving SMS communications from us at any time by following the instructions provided in the messages or by contacting us directly.
SMS Communications
Consent: By providing your phone number and explicitly opting in, you consent to receive SMS communications from us.
Opt-In: To opt-in to our SMS notifications, please check the box on our intake form and provide your phone number. You will receive a confirmation SMS to ensure your consent.
Opt-Out: You can opt-out of receiving SMS communications at any time by replying "STOP" to any of our messages or by contacting us directly.
Message Frequency: The frequency of SMS communications may vary based on your interactions with our services.
Contact Us
If you have any questions or concerns about our privacy practices, please contact us at:
Rock House Center Support support@rockhousecenter.com 615-514-7444